Our Policies

The Beauty Utopia

Freestyle Strands is more than a salon; it’s a haven for expert hair care, barbering, body waxing, and Reiki healing.

We are certified professionals specializing in locs, waxing, and haircuts to complement your unique look. Whether you’re maintaining your signature style or trying something new, you’re in excellent hands.

Thank you for choosing Freestyle Strands Beauty Utopia, where every detail is designed to meet your beauty, grooming, and healing needs. Let’s create magic together!

GENERAL CONSIDERATIONS

All services require a valid card on file to secure your appointment.

Cancellations must be made at least 48 hours in advance to avoid charges.

LATE ARRIVAL POLICY

A $25 late fee will apply if you are 15 minutes or more late to your appointment.

If your service provider is 15 minutes or more late, you will receive 10% off your total service.

NO-CALL, NO-SHOW POLICY

A $50 no-call, no-show fee will be charged to the card on file.

If the fee cannot be collected, it will be added to your balance and required before your next booking.

BOOKING GUIDLINES

Please read all booking options carefully to ensure enough time is scheduled for your desired services. For specific styles like pipe cleaners, perm rods, or intricate designs, let us know in advance to allow for proper preparation.

If you have any allergies or sensitivities, please disclose them when booking so we can check product ingredients and ensure your safety.

WAXING ETIQUETTE

If you’re receiving a body wax, please arrive freshly showered. Wipes will be provided for Brazilian wax services.

If you’re on your cycle during a Brazilian wax appointment,

please ensure you have a clean, fresh tampon in place.

BARBERING SERVICES

Come prepared to relax and enjoy a tailored barbering experience. Whether it’s a sharp fade, a clean shave, or a custom haircut, I’m here to enhance your look while keeping your comfort in mind.

YOUR HEALING EXPERIENCE

As a Reiki practitioner, I am here to help you align not only your outer beauty but also your inner peace. Freestyle Strands is a place to rest, relax, and realign.

Please come with an open mind and heart for the ultimate transformative experience.

Help maintain the serene, healing atmosphere by limiting distractions during your visit.

CHILD FRIENDLY SPACE

Children are warmly welcomed, but for their safety and

the comfort of all clients, please ensure they are supervised at all times.